NTOSKRNL.EXE is the short form of Windows NT Operating System Kernel. It is a very important file for the Windows operating system because it does hardware abstraction, process handling, and memory management.
If somehow the NTOSKRNL.EXE file gets corrupted, your computer won’t boot, and you will see the BSOD error with some 0x00000000 hexadecimal code. If you are facing the NTOSKRNL.EXE BSOD error already, then keep reading this article to solve this issue.
You may also get some other types of BSOD errors as Bad System Config Info, CRITICAL_PROCESS_DIED, kmode exception not handled, etc.
How to fix NTOSKRNL.EXE BSOD Error on Windows 7/8/10/11 and Windows Server?
Before going to fix it, it is necessary to know where to apply the fixing method. You must find the problematic area in your OS which is causing the same error so that you can solve this issue.
Here, is the most common list of the problematic areas which commonly throw this error.
2. Outdated or corrupted third-party drivers.
3. Installing an Incompatible Windows Update
4. Virus/Malware corrupted some important system files.
5. Installing a faulty software/driver.
6. Corrupted Registry Files, etc.
There may be more reasons for this error, but the above list is the most common and causes NTOSKRNL.EXE BSOD problems most of the time.
Method 1: Fix using the Outbyte PC Repair Tool
If somehow you manage to boot your PC, then download and install Outbyte PC Repair Tool immediately.
Method 2: Replace Faulty RAM, SSD, OR HDD
It has been observed that mostly this error occurs due to faulty hardware such as RAM, HDD, SSD, or Processor. If you have a little bit of knowledge of hardware manipulation, then you can perform the following checklist.
2. Open the Computer/Laptop Case.
3. Remove the RAM, HDD, and SSD carefully.
4. Clean the dust.
5. Clean the connecting copper port of RAM and SSD.
6. Re-Insert it into the motherboard.
7. Turn on the computer.
8. See if the error is resolved.
Method 3: Try Safe Mode
You can also try Safe Mode to bypass the NTOSKRNL.EXE BSOD error. If this error is striking due to the corrupted third-party driver or software, then it will be bypassed in Safe Mode. Once, you login into Safe Mode, you can perform further analysis on your computer to resolve this issue.
Here, is the guide to Opening your Computer in Safe Mode.
2. When you see the manufacturer’s logo, press the Power button to turn off the PC again.
3. Repeat this process 3 times.
4. You will see the Advanced Startup menu.
Method 4: Run the System File Checker tool, DISM, and CHKDSK command.
sfc /scannow
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
chkdsk /f c:
Method 5: Reset BIOS
A misconfigured BIOS setting can also cause a BSOD error. It is important to reset BIOS settings to their default setting.
Here are the steps to Reset BIOS.
Method 6: Update Drivers
An outdated, incompatible, or corrupted driver is the big reason behind the NTOSKRNL.EXE BSOD error. You must update all the outdated drivers. You can perform driver updating as follows:
Method 7: Remove problematic Update.
If you have recently installed a Windows update and then starting to get the NTOSKRNL.EXE BSOD error, then remove the recently installed updates. You can remove recently installed updates as follows:
2. When you see the manufacturer’s logo, press the Power button to turn off the PC again.
3. Repeat this process 3 times.
4. You will see the Advanced Startup menu.
Method 8: Run the System File checker tool, DISM, and CHKDSK command.
sfc /scannow
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
chkdsk /f c:
Method 9: Restore your Windows.
It is the best idea to Restore your PC if you are facing trouble at startup. It reverts all the changes to the previously known good configuration health point and enables you to boot your PC successfully.
Here is how to Restore your PC.
- Turn off your PC and then Turn On your PC.
- When you see the manufacturer’s logo, press the Power button to turn off the PC again.
- Repeat this process 3 times.
- You will see the Advanced Startup menu.
Method 10: Re-install Windows.
If all the above methods don’t work for you, then it is best to re-install a fresh version of the Windows Operating System. It will remove all the errors along with the NTOSKRNL.EXE BSOD error and gives you a fresh environment to work in.
You must install the Outbyte PC Repair tool to prevent further damage to your computer.
Summary:
To fix the NTOSKRNL.EXE BSOD error, you need to detect faulty RAM, try safe mode, update the driver, uninstall problematic windows updates, and restore or re-install Windows OS.