8 Methods to Fix The user profile service failed the logon

After installing updates or resetting your computer, you may encounter the following error message upon booting up your PC.

Error Message:

The user profile service failed the logon. User profile cannot be loaded.

Encountering the “User Profile Service failed the sign-in” error is possible even after resetting Windows 10 or 11. This error spans across a variety of Windows versions, encompassing Windows 11, 10, 8, and 7, as well as Windows Server 2012, 2016, and 2019.

If you find yourself among those experiencing this error, this troubleshooting guide is here to assist you. Stay tuned for solutions and steps to resolve the issue.

How do I Login after “The user profile service failed the logon. User profile cannot be loaded” error?

Rest assured, this error is reparable, and you have the capability to resolve it independently. By diligently following the subsequent troubleshooting steps, you can successfully rectify the issue and regain access to your computer.

Important Notice:

Before attempting any critical fixes on your Windows OS, it’s crucial to recover and store your data in a safe place. EaseUS Data Recovery Wizard comes to the rescue for recovering data from a crashed PC.

No matter if you’re facing the dreaded blue screen of death, startup failures, or boot problems, this tool enables you to boot up your PC and recover your precious data effortlessly. So, be sure to use EaseUS Data Recovery Wizard to safeguard your files before proceeding with any fixes!

Note: Free Version allows you to recover upto 2GB Data.

Solution 1: Try Safe Mode to Reactivate and Restart User Account.

Safe Mode permits you to initiate Windows with a minimal selection of drivers and software components. This mode is employed for diagnosing and addressing Windows issues. You can opt for Safe Mode to reactivate and restart the user account for troubleshooting purposes.

Reactivate User Account in Safe Mode

Step 1: Boot your computer using Safe mode.

Step 2: Open Command Prompt as Administrator.

Step 3: Execute the following command.

sc config ProfSvc start= auto

You will see the message: [SC] ChangeServiceConfig SUCCESS

Step 4: Exit the command prompt.

Step 5: Open Run window by pressing the Windows Key + R. Type services.msc and click OK or press Enter. It will open Service Management Window.

Step 6: Scroll down and locate the User Profile Service. Right-click on it and select Restart.

Step 7: Reboot your computer and login to your user account.

After successfully login to your Account, you must repair damages using the following tool.

Windows is made with huge number of dll files, exe files, sys files, various types of services, databases, etc so, it is not possible to keep monitoring all the files always. A brilliant PC Optimizer tool repairs damages, fix errors, update windows and drivers, and eliminate various types of errors silently.

Outbyte PC Repair Tool does all the above task easily and provides you an errorfree and smooth Windows environment to work so that you can focus on your business only.

3 Steps to Fix this Error

Step 1. Download Outbyte PC Repair Tool [File Size: 16.4 MB]
Step 2. SCAN your Windows PC
Step 3. Click Fix button to Repair Error

System Requirements Features Awards Windows 11/10/8/7 Comaptible

Solution 2: Enable Administrative Account

To witness the impact of these changes, it’s essential to activate the administrative account and subsequently reboot your PC. To execute this process, a Bootable Windows 10/11 USB Drive is required. If such a drive isn’t accessible, you can generate one through the following steps:

Enable Administrative Account - Step by Step

Step 1: Boot your PC using the Windows Installation media. It will open Windows Installation Wizard. Click Next.

Step 2: Select Repair your computer.

Step 3: It will open the Advanced Startup Option or Windows Recovery Environment. Click on the Troubleshoot.

Step 4: Select Command Prompt.

Step 5: Type the following command and press enter to execute.

net user administrator password123 /active:yes

Here, password123 is your password for administrator account. You can change your password by your choice.

Step 6: If you see the message “The command completed successfully”, it means that Administrator account has been created successfully.

Step 7: Reboot your computer and select Administrator account on the Sign-in screen to login.

Step 8: After login successfully using the Administrator account, create a new user account. Go to Settings → Accounts → Other users. Click on Add account button to add new user account.

Step 9: Sign out from the Administrator account and login to your account.

Note: Don’t forget to disable Administrator Account after fixing the “The user profile service failed the login” error.

Run the following command in the command prompt to disable Administrator account.

net user administrator /active:no

Solution 3: Tweak Registry Entries to Fix “User profile service failed the logon. User profile cannot be loaded.”

In the event that duplicate entries for the user profile exist within the registry files, you might encounter the same error. Rectifying these duplicate entries in the registry is the solution. Prior to making any edits, it is strongly advised to create a backup of the registry files to ensure safety.

Step 1: Open Registry Editor. Type regedit in Run window and open it.

type regedit to open registry editor using the Run dialog box

Step 2: Navigate to following location.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList

Step 3: In this section, you will come across a sequence of S-1-5 entries. Your task is to identify the duplicated entries marked with a .bak extension. Should you identify these duplicate entries, proceed to replace the .bak extension with the duplicate files.

Step 4: Reboot your computer to apply the changes.

Solution 4: Uninstall Latest Updates

Should you observe that this issue arose after the installation of recent Windows updates or upgrades, it is advisable to uninstall the most recently added updates. This course of action can help rectify the “User profile cannot be loaded” error.

Uninstall Updates - Step by Step

Step 1: Open the Advanced Startup Option or Windows Recovery Environment. Click on Troubleshoot.

Step 2: Go to the Troubleshoot ➜ Advanced options ➜ Uninstall Updates.

Step 3: Select Uninstall the latest quality update.

Step 4: click on the Uninstall quality update button and remove the updates.

Solution 5: Create a New User Account

You can also add a new user account using the command prompt from Advanced Startup Option.

Create new user account - step by step

Step 1: Boot your PC using the Windows Installation media. It will open Windows Installation Wizard. Click Next.

Step 2: Select Repair your computer.

Step 3: It will open the Advanced Startup Option or Windows Recovery Environment. Click on the Troubleshoot.

Step 4: Select Command Prompt.

Step 5: Run the following commands.

net user /add username password

Replace username and password with your name and password. For example:

net user /add steven pwd123

Step 6: Reboot your computer and login to your newly created account.

Solution 6: SFC/DISM/CHKDSK

The SFC, DISM, and CHKDSK utilities constitute a set of tools designed to rectify and enhance Windows performance through diverse methods. These tools are readily available and integrated into your Windows account. Utilize them in the following manner:

Run SFC, CHKDSK, DISM command

Step 1: Boot your PC using the Windows Installation media. It will open Windows Installation Wizard. Click Next.

Step 2: Select Repair your computer.

Step 3: It will open the Advanced Startup Option or Windows Recovery Environment. Click on the Troubleshoot.

Step 4: Select Command Prompt.

Step 5: Now run the following commands one by one.

i. System File Checker tool

sfc /scannow

ii. Run Dism command

Dism /Online /Cleanup-Image /CheckHealth Dism /Online /Cleanup-Image /ScanHealth Dism /Online /Cleanup-Image /RestoreHealth

iii. Run Disk checking utility.

chkdsk C: / f / x / r

Solution 7: Use System Restore

You can fix the error “The user profile service failed the logon. User profile cannot be loaded”, apply the System Restore.

System Restore - Steps by Steps

Step 1: Open the Advanced Startup Option or Windows Recovery Environment. Go to the Troubleshoot ➜ Advanced options ➜ System Restore.

Step 2: Click Next and then Select Date.

Step 3: Click on Finish to start Restoring process.

Solution 8: Reset Windows

If all else fails, consider resetting your Windows as a final option. This process will restore your Windows to its original installed state.

Conclusion:

Frequently, user profiles can become corrupted or impaired, making it difficult to access your computer due to the “The user profile service failed the logon. User profile cannot be loaded” error.

Within this article, I’ve outlined an effective approach to address this problem on your Windows operating system.

How 2 FixError

8 Methods to Fix The user profile service failed the logon

How do I Login after “The user profile service failed the logon. User profile cannot be loaded” error?

Solution 1: Try Safe Mode to Reactivate and Restart User Account.

Solution 2: Enable Administrative Account

Solution 3: Tweak Registry Entries to Fix “User profile service failed the logon. User profile cannot be loaded.”

Solution 4: Uninstall Latest Updates

Solution 5: Create a New User Account

Solution 6: SFC/DISM/CHKDSK

Solution 7: Use System Restore

Solution 8: Reset Windows

Conclusion:

Related